Three times I have mentioned Quadrupel: a dinner with a group of friends shortly after it opened, a birthday dinner two years ago, and a lunch one year ago on a gorgeous, 85-degree January day. All three times I really liked my food - even going so far as to say I loved some of the items - and all three times the place was crowded with people. Everyone, including me, having a good time.
I went to lunch with my parents the other day at Quadrupel and although we were there more than one hour, there was not a single other customer in sight (as you can see from the photos). By the end of the meal, it was easy to understand why.
The pommes frites are listed under the starters on the menu. "We'd like to start with some pommes frites," I told the waiter. I thought these two things made it clear that they would be an appetizer.
Beer Vs Beer Vs Beer, so I thought I would give it another try. It was not as unpleasant as I remembered it being and I enjoyed the citrus flavors, but it's still too sweet for me to have more than one.
"We decided to give you some," he replied.
"But what about the fries we ordered as an appetizer?"
I guess I shouldn't complain about being given more food than I ordered, but this still annoyed me. I mentioned, when writing about Zeke's two weeks ago, a trend I have experienced several times already in 2012: restaurants serving their food differently than advertised on the menu, and always shrugging off any questions about it. If I had known that my burger was going to come with fries, I would not have ordered a $6 plate of them, I would have just shared these with my parents.
And, of course, I had ordered the fries as an appetizer, which I was now being told would arrive after our entrees.
I had also ordered my burger medium-rare. There was only the slightest tinge of pink in the center of the burger, pretty much the definition of medium-well. When I order a twelve-dollar hamburger, I don't want the flavor cooked out of it. I can understand a mistake like this in a busy restaurant when the cooks have multiple burgers on the grill, but as I wrote above, we were the only customers there.
I considered sending it back, but I didn't want to wait another twenty minutes.
This was the least enjoyable meal I have had in quite a while. Apathetic service (the waiter ignored us for almost the whole meal, choosing instead to stand in the bar and watch Food Network on the flatscreen TV), incorrectly-cooked meat, and a bill three times the price of what it would have been had we gone to, say, Dog Haus or Congregation.
I have no idea if Quadrupel has a new owner or new chef or what is going on. I also don't understand how everyone else knew to stay away and I didn't. But I will from now on.