It wasn't very crowded when we arrived, so I was more than a little surprised when the hostess informed us that if we wanted to sit on the patio the wait would be an hour. (Before the meal was over, the reason for the lengthy wait would become apparent.) But it was a really nice evening and what's an hour in the grand scheme of things? I said we'd wait. It turned out to take an hour, almost to the minute.
"Can they make more?" my mom asked.
So I asked for a soda, which took another fifteen minutes (and a reminder) to receive.
My dad had ordered fish and chips. A half an hour after he ordered it - yes, thirty minutes - the waitress came to our table to tell us that they were out of fish & chips. So he decided to order himself a bowl of clam chowder as his entree.
I really enjoyed my food at Blue Eyed Crab.
But I wouldn't go back.
The service, as I mentioned, was nothing short of a joke. An hour wait for a place that isn't crowded. Running out of iced tea (and taking 10 minutes to tell me, then another 15 minutes to get a replacement beverage). 45 minutes to receive appetizers and more than an hour to receive entrees. Telling my dad a half-hour after he placed his order that they were out of it.
And my favorite: while we were waiting to be seated, one of the bus boys (or line cooks) finished his shift and used the phone from the hostess's stand to call his buddy to pick him up, right outside the front door - he was smoking and swearing and he spit on the ground two feet away from my mom. I have had quite a few acquaintances who have owned and managed restaurants and every single one of them would have fired that kid on the spot.
As we were paying our bill, a couple who had also been sitting on the patio came up to the hostess. "We just sat there for 25 minutes," the lady said, angrily thrusting the menus into the hostess's hands, "and not a single server has come by our table."
So maybe my parents and I actually received what is considered good service at Blue Eyed Crab Grill.
The food was delicious, but the food was pretty damn good at the other places at which we ate in Plymouth. And none of them necessitated a two-and-a-half hour commitment (despite being multiple times more crowded than Blue Eyed Crab).